Terms & Conditions 2018-02-06T10:25:51+00:00

Terms And Conditions

Payment

Cheque

Cheques should be in UK Pounds and made payable to E B Watts. Your order will be dispatched once the cheque has cleared and that you have been notified that your order has been accepted.

Bank Transfer

Payment may be made by bank transfer, once your order has been received you will be given instructions as to how to make the bank transfer

Paypal

Orders for prints are payable by paypal. You can pay with your credit card if you don’t have a PayPal account.

Delivery

Paintings – You will be notified of postage and packing costs; these will be calculated at the time of purchase and added to your invoice, depending on the size, weight and destination of the painting.

We normally deliver by Royal Mail and we endeavour to have the goods arrive within 14 days of order confirmation, but please allow a maximum of 30 days for delivery.

We can deliver overseas, but please be aware that delivery time may be longer and certain conditions may apply. Please contact us if you have any queries.

Prints – For UK print orders, postage and packing costs are includes in the price.
For Overseas print orders, postage and packing costs will be calculated on a bespoke basis, prior to accepting an order.

Please contact us if you wish to discuss alternative delivery arrangements

Cancellation/Refunds

You may cancel your order for any reason up to 14 days after you receive the goods (the statutory minimum is 7 days). Notice of cancellation should be sent to ebwatts@ebwatts.co.uk – cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund, usually via the same payment method used for purchase (e.g. cheque etc.).

Customer Service

Our customer services number is +44 7545 779303 and email is ebwatts@ebwatts.co.uk – we shall endeavour to respond promptly and at the latest within 3 day(s)
Copyright

The artist retains the copyright on all works sold.